Laser Skin Resurfacing

Laser skin resurfacing is a precision treatment for skin renewal. It can improve skin texture, sun damage and scarring by removing a controlled layer of skin and triggering collagen remodelling as the skin heals. Whether you are treating atrophic acne scars or the roughness and fine lines associated with photoageing, the aim is the same: smoother, healthier-looking skin — with realistic expectations and a safety-first plan.

It is most suitable when skin conditions are stable, downtime is acceptable, and you can commit to proper aftercare. A tailored approach matters because scar type, skin ageing concerns, skin type and recovery time all change what is sensible and safe.

At Chiswick Clinic in West London, we use dermatology-led Er:YAG (erbium) laser resurfacing as part of a wider skin quality pathway. That means careful assessment first, conservative settings by default, and honest guidance on what is likely to change — and what may not.

Laser Skin Resurfacing London

Laser skin resurfacing is a precision treatment for skin renewal. It can improve skin texture, sun damage and scarring by removing a controlled layer of skin and triggering collagen remodelling as the skin heals. Whether you are treating atrophic acne scars or the roughness and fine lines associated with photoageing, the aim is the same: smoother, healthier-looking skin — with realistic expectations and a safety-first plan.

It is most suitable when skin conditions are stable, downtime is acceptable, and you can commit to proper aftercare. A tailored approach matters because scar type, skin ageing concerns, skin type and recovery time all change what is sensible and safe.

At Chiswick Clinic in West London, we use dermatology-led Er:YAG (erbium) laser resurfacing as part of a wider skin quality pathway. That means careful assessment first, conservative settings by default, and honest guidance on what is likely to change — and what may not.

Laser skin resurfacing in clinic

A precision resurfacing treatment designed to improve scars, fine lines, and skin texture when appropriately selected.

Our dermatology-led approach to resurfacing

Ablative laser resurfacing is powerful, but it is not a “single solution” and it is not right for everyone. We prioritise outcomes that matter to patients — smoother skin surface, reduced scar visibility, pore refinement and more even texture — while being direct about limitations, risk and recovery time.

Our approach is straightforward:

  • Diagnose the problem properly (scar type, depth, activity and pigment risk)
  • Choose the safest resurfacing treatment for your skin type and goal
  • Use a staged plan rather than aggressive one-off sessions
  • Support the healing process with preparation, aftercare and realistic timelines

What is laser skin resurfacing?

Laser skin resurfacing treatment uses a focused laser beam to remove a very thin outer layer of skin (the surface of the skin) and stimulate repair in the treated skin. As the skin heals, it can look smoother, scar edges can soften, and the appearance of fine lines and wrinkles may improve.

There are different types of laser treatments, but the two broad categories are:

  • Ablative laser resurfacing (resurfacing removes part of the outer layer of skin)
  • Non-ablative laser (heats the skin tissue without removing the top layer of your skin)

Er:YAG is an ablative laser valued for precision and control. It can be delivered as fractional laser resurfacing (treating tiny columns with untreated skin between) or, in selected cases, as full-field resurfacing.

Laser for scars, texture and skin ageing

Laser treatment can help a range of skin conditions where scarring, uneven skin, sun-damaged skin, and texture change are part of the picture. The key is selecting the right type of laser used, the right treatment area, and a recovery time you can manage.

Photoageing: sun damage, wrinkles and uneven tone

Many people search for “laser for wrinkles” when the real issue is a combination of roughness, uneven skin tone and surface irregularity. Laser resurfacing can improve texture changes associated with sun exposure and photoageing, and may also soften the appearance of wrinkles in selected areas.

This is where patients often notice improvements in:

  • Skin texture and tone (including uneven skin tone)
  • Fine lines and wrinkles (including the appearance of wrinkles)
  • The overall appearance of the skin, particularly in facial skin

Laser for acne scars and texture

Acne scar treatment works best when technique matches scar type. Many patients have atrophic acne scarring (depressed scars) rather than raised scars.

We commonly see:

  • Rolling scars (broad depressions, sometimes tethered)
  • Boxcar scars (sharper edges, punched-out appearance)
  • Selected ice-pick scars (often need additional focal methods)

Fractional laser treatment can soften scar edges and support collagen in the skin, which may reduce shadowing and help pitted skin look less obvious. If scars are tethered, laser resurfacing alone may disappoint, and combination treatment (for example subcision) is often more appropriate.

Surgical and traumatic scars

Post-surgical scars and traumatic scars (for example, after a fall) vary hugely. Some are mainly red early on; others become raised, firm or texturally uneven. A resurfacing treatment may help selected scars once the skin is stable.

Laser treatments may be used to:

  • Smooth irregular scar surface
  • Soften edges where a scar catches the light
  • Improve the overall appearance of the skin around a scar

We will also be frank when time, silicone-based scar care, or a different treatment approach is better medicine than early intervention.

Why we use Er:YAG (erbium) instead of CO₂

Patients often ask what type of laser is being used and why. Er:YAG is a type of laser that targets water in the skin, allowing controlled ablation (precise removal) of a thin layer of skin. In clinical terms, that precision can reduce unnecessary thermal damage compared with carbon dioxide laser resurfacing (CO₂), which is one reason erbium is often associated with shorter recovery and a shorter recovery time at comparable treatment depths.

Er:YAG vs CO₂: a patient-relevant comparison

Both are ablative lasers, but they deliver heat differently.

  • Er:YAG tends to offer controlled ablation with less residual heat, which can support a shorter recovery and less prolonged redness for many patients.
  • Carbon dioxide laser resurfacing / fractional CO2 laser resurfacing can be more thermal and may be chosen for certain deeper problems, but it often comes with more downtime and a different risk profile.

There is no single “best laser” for everyone. The best laser approach is the one that matches your skin type, scar type, downtime tolerance and risk profile.

Fractional laser vs full-field resurfacing

Most scar plans use fractional laser resurfacing. Fractional laser skin treatment delivers tiny treatment zones and leaves surrounding skin intact, supporting the body’s natural healing process.

Full-field resurfacing can be effective in selected cases, but it is more demanding in recovery time and aftercare. It should only be considered when the risk–benefit profile makes sense.

What will my treatment plan look like?

A scar and texture plan is usually staged.

Diagnosis and scar typing prior to treatment

We assess:

  • Scar type (atrophic vs hypertrophic)
  • Depth and whether scars are tethered
  • Skin type, including darker skin tones, darker skin, and brown or black skin, where pigment risk needs extra care
  • Whether there is ongoing inflammation (for example active acne)

This is where we decide whether laser resurfacing treatment is right, or whether a nonablative laser, non-ablative fractional laser, microneedling/RF, subcision or another option is safer and more effective.

How many sessions are typical?

Most people need more than one session. The number depends on scar depth, the area of skin being treated, and how your skin heals.

As a guide:

  • Mild texture change: often fewer sessions
  • Established acne scarring: often a small course
  • Mixed scarring and photoageing: staged plans focusing on the most limiting factor first

Some patients notice improved skin texture after one session, but meaningful scar change is usually gradual and continues for months.

How does it feel? Do you numb the skin?

For most laser skin resurfacing, we numb the skin to improve comfort. Sensation during treatment varies by treatment area and intensity.

After treatment, skin will be red and may feel warm or tight for a short period. The treated skin then moves through a healing process that may include dryness, flaking or micro-crusting depending on the type of laser used and the depth.

Downtime, recovery time and what to expect

Downtime is not a nuisance; it is part of the result. Recovery time depends on depth, the treatment area, and whether you are having fractional laser treatment or a more intensive resurfacing treatment.

The CoolGlow™ option (low downtime)

Not everyone wants (or needs) deep scar revision. For patients seeking a “refresh” rather than deep scar revision, we can offer a CoolGlow™ (cold ablation) option.

This protocol uses ultra-short Er:YAG pulse lengths (around 100 µs) to create precise “cold” ablation with minimal thermal damage. It can be delivered using fractional MicroSpot settings, where around 10–25% of the surface of the epidermis is ablated in a session, leaving surrounding skin intact to support the body’s natural healing process.

In practical terms, this aims to polish the skin surface and improve luminosity, uneven skin tone and skin texture with a shorter recovery time than deeper ablative laser resurfacing. Many patients experience 24–48 hours of redness with mild dryness or fine flaking over the next 1–2 days, although this varies with skin type and treatment area. CoolGlow™ is still an ablative laser procedure, so aftercare and sun protection remain essential.

Typical downtime ranges

  • CoolGlow™ / superficial cold ablation (a “micro-peel” style approach): often 1–2 days of dryness/flaking, with mild redness that settles quickly.
  • Fractional laser resurfacing for scars and lines and wrinkles: usually several days of visible redness, roughness and micro-crusting, then gradual settling.
  • More intensive ablative laser resurfacing (including selected full-field work): longer downtime and stricter aftercare. Recovery time can be a week or more, and redness can linger.

The downtime truth

You can expect some combination of:

  • Redness and swelling (skin will be red)
  • Dryness, roughness or fine shedding as the outer layer of skin renews
  • A period where skin may look worse before it looks better

Following laser resurfacing, the skin heals in stages:

  • Early recovery: skin is injured and then seals
  • Short-term healing: the surface settles and skin will feel softer
  • Longer-term change: collagen in the skin remodels and texture can continue to improve

We explain how to protect your skin during recovery, including strict sun avoidance and SPF.

Protecting your skin from pigmentation

Post-inflammatory hyperpigmentation is a known risk, especially in darker skin tones. This risk is manageable, but it requires selection, preparation and disciplined aftercare. If you are prone to pigment issues, we will be conservative and may recommend a preparation routine prior to treatment.

Safety: risks, limits and when not to proceed

Laser treatment is safe when done correctly, but it is not risk-free. Complications are uncommon in experienced hands, but they must be taken seriously.

Possible risks include:

  • Infection
  • Delayed healing
  • Post-inflammatory hyperpigmentation (darkening) or hypopigmentation (lightening)
  • Prolonged redness
  • Texture change (rare)
  • Scarring (rare but critical)

When not to proceed

We may advise against laser resurfacing if:

  • You have active infection or unstable inflammatory skin conditions
  • You cannot commit to aftercare or sun protection during the healing process
  • You have a strong history of abnormal scarring (case-by-case)
  • You are seeking a guaranteed outcome or an instant, permanent fix

Combination treatment: when resurfacing is one part of the plan

For scars, combination treatment is common and often more logical.

Some patients also have diffuse facial redness or visible thread veins alongside scarring or uneven texture. In those cases, combining a vascular laser step (our QuadroStarPRO YELLOW) with Er:YAG resurfacing can create a more complete skin-quality change: the Yellow laser targets redness and individual vessels, while resurfacing refines texture and scar edges as the skin heals. The planning matters — these laser treatments may be staged, or combined in selected cases, and the overall recovery time is still driven mainly by the resurfacing step.

For scars, combination treatment is common and often more logical:

  • Subcision for tethered rolling scars
  • Targeted focal approaches for selected deep scars
  • Medical skincare to support new skin and barrier function

Sequencing matters. In some situations, combining too many treatments increases risk and should be avoided.

Top features

  • A structured plan for acne scars and other scars, not guesswork
  • Fractional laser options designed to balance results and recovery time
  • Conservative settings by default, with escalation only when appropriate
  • Clear guidance for skin type and pigment risk, including brown or black skin and darker skin tones
  • A medically governed pathway focused on safe improvement

Prices

Pricing depends on the treatment area, the type of laser used (fractional laser vs more intensive approaches), and whether you are focusing on a single scar or a larger field.
Consultation fee: applies (your suitability assessment and plan)
Course pricing: available when a course is clinically appropriate
You will receive a clear written plan with expected recovery time, realistic outcomes and costs before you commit.
Our Team

Who will perform
my treatment?

Your consultation and laser session are performed by our experienced laser specialists within a medically governed service at Chiswick Clinic. Medically reviewed by Dr Bela.

Dr Bela
Medical director & Founder

Frequently asked questions

Short answers to common questions patients ask before choosing laser resurfacing treatment

It can be, especially for atrophic acne scarring such as rolling scars and boxcar scars. Results depend on scar depth and whether scars are tethered. Many patients need a staged plan and more than one session.

In selected cases, yes. Laser resurfacing can improve surface irregularity and scar edges once a scar is stable. Some scars need time or other scar treatments first.

Fractional laser resurfacing treats tiny zones and leaves surrounding skin intact, often offering a more manageable recovery time. Full-field resurfacing removes a continuous layer of skin and involves more downtime and stricter aftercare.

It can be suitable, but the risk of pigmentation change is higher. Careful selection, conservative settings, preparation and strict sun protection are essential.

Recovery time varies. Most fractional laser treatment involves several days of visible redness and texture change, then gradual settling. Following laser, collagen remodelling continues for months.

There is no single best answer. The best approach depends on your scar type, skin type and treatment area. Sometimes a non-ablative laser resurfacing approach, a nonablative fractional laser, or a different treatment plan is more appropriate.

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